Boot Solutions Japan

The Custom Bootfitting Specialists.

Boot Solutions in Niseko and Hakuba Japan is a specialist custom ski boot and snowboard boot fitting operation.

Boot Solutions is owned and operated by experienced Foot & Ankle Surgeon Dr Ned Buckley. Through a unique combination of medical, biomechanical and technical knowledge, Ned and his team of qualified bootfitters are able to offer clients an unrivalled boot fitting experience.

We offer an extensive range of ski and snowboard boots, with over 120 different models from 11 leading brands. We also have a fantastic selection of quality European winter footwear.

Our new store at Hilton Niseko Village (opening December 2018) will also be offering premium ski and snowboard rentals and retail.

Our Bootfitting Guarantee

Our aim at Boot Solutions is to provide the best available service and expert advice. As part of this commitment we will fully guarantee any new ski boot/foot bed combination for two seasons, meaning you can return as many times as needed until you are completely satisfied with the fit. 

Please note that as a general rule the guarantee does not apply in the following circumstances:

1. Where current model boots have been purchased at a discounted rate to the original price.

2. Where the returning boots have been substantially altered by someone outside of Boot Solutions to the point where it is determined by our boot fitters that further alterations are unlikely to solve the problem.

3.  Wear and Tear: Where a boot has been "skied out" by the skier. The fit guarantee is designed to help people iron out any initial niggles with new boots ie; within the first 30 days of use. 

4. Where a model has been purchased outside of the recommended options provided by the boot fitter following biomechanical assessment. 

5. Where it has been determined that the presenting problem is due to improper care/use of the boots or through accidental breakage of components such as result of a ski crash.    

6. Where alterations have been made upon the insistence of the purchaser despite negating advise from the ski boot fitter.   


 Niseko Hirafu: +81 (0)136 55 5695          Niseko Village: +81 (0) 90 7644 8419        Hakuba:  +81 (0)80 8629-2589