Boot Solutions Japan

A specialist custom bootfitting and winter footwear store.

Boot Solutions in Niseko and Hakuba Japan is a specialist custom ski boot and snowboard boot fitting operation. 

Boot Solutions is owned and operated by experienced Foot & Ankle Surgeon Ned Buckley. Through a unique combination of medical, biomechanical and technical knowledge, Ned and his team of qualified bootfitters are able to offer clients an unrivalled boot fitting experience.  

We offer an extensive range of ski and snowboard boots, with over 120 different models from 11 leading brands. We also have a fantastic selection of quality European winter footwear.



Our Team


Dr Ned Buckley
Owner, Specialist Podiatric Surgeon, Master Bootfitter

Ned 2.jpg

Almost by chance, Ned landed his first boot fitting role in London in 2001. Having been a passionate skier all his life, Ned quickly developed a strong interest in the role, and with one thing leading to the next, he embarked on a journey that would see him fitting boots across the globe for the next 14 years. 

After several years in the industry, Ned had a desire to take his boot fitting to a new level. He had a great deal of technical knowledge of ski boots and how to custom fit them for different foot types, but he yearned to fully understand the biomechanics and anatomy of the lower limb so he could offer a truly holistic boot fitting service for his clients. This led him to complete a Podiatric Medicine degree at the University of Western Australia, followed by a Doctorate of Clinical Podiatry. Ned now operates Ned Buckley Podiatry in West Perth as a Specialist Podiatric Surgeon.  Ned is also a trainer with Masterfit University and travels to Melbourne annually to run a boot fitting course.

Ned founded Boot Solutions in 2006 and as it has grown year on year, Ned has carefully handpicked his team from all over the world. A number of our bootfitters are also podiatrists, and all our bootfitters are highly skilled and experienced. Most importantly, they are all passionate about their job, our industry, and helping our clients have the best possible experience. 


Ruairidh Squair
Niseko Manager, Master Bootfitter, Ski Instructor

Born in Scotland, and having worked in an enviable number of exotic ski locations for the past 10 years as a bootfitter and ski instructor, Ruairidh now calls Niseko home.  He joined the Boot Solutions team in 2012 and manages our Niseko store.

When asked what he loves most about being a bootfitter, Ruairidh says it’s the interactional nature of the job.

“This role affords an amazing opportunity to meet clients from all over the world. And simply talking to our clients is the most powerful and effective diagnostic tool we have.”

In recent years, Ruairidh has travelled extensively throughout Japan and is currently learning Japanese.


Katherine Flanagan
Podiatrist, Bootfitter, Ski Instructor (Niseko)

Katherine, a qualified Podiatrist and Ski Instructor, is returning for her third season with the Boot Solutions team.

Katherine brings her Podiatric experience, her technical ski knowledge and her deep passion for snow sports to her Bootfitting role.

“I love helping people, improving their experience and quality of life and how well they are able to function.”

Katherine's perfect Sunday afternoon would look like this: is skiing -> onsen -> red wine and good food -> watch David Attenborough documentaries.  In that order. 

Katherine is an avid traveller and says her home is where her backpack lies.  She has many favourite travel destinations, but the Scottish Highlands currently tops the list.  

Bradley Marshall
Bootfitter (Niseko)

London-born Brad entered the ski industry in 2008 as a ski instructor in Switzerland. He then moved into bootfitting in 2011, and has since been honing his skills in England, Switzerland and New Zealand.

Brad loves to be able to completely change people’s outlook on skiing with the help of a well-fitting ski boot.

“Having customers coming back after their first day in their new boots and saying it was the best day they’ve ever had is why I continue to boot fit.”

When Brad’s not doing park laps on the mountain, you’ll probably find him with his nose buried in a book.

Brad’s ultimate adventure would be spending a whole Winter road tripping through European ski resorts, and would love to one day call Wanaka in New Zealand home. 


Matthew Robinson
Summit Manager/Bootfitter

Matthew joined the Niseko team in 2015 and is back in 2017 to head up our Summit Store.  

After spending much of his childhood skiing in the French Alps, Matthew developed a love of the sport from a very early age. This led him to pursue a career in the ski industry, beginning as a ski instructor at 16 and then moving into boot fitting in 2013. 

“I love working with customers to relieve their pain in ski boots and show them that ski boots don't have to be uncomfortable.”

With a Sports Technology degree also under his belt, Matthew has completed a thesis on the effects of orthotics in golf shoes as well as a comprehensive study for Adidas to assess the best performing sport shoe upper support. He has a particular interest in the biomechanics of ski technique and has ambitions to one day be involved in the design and engineering of skis, snowboards and boots.


Rob Gannon
Bootfitter (Niseko)

Rob has returned to Niseko for his third season with our Niseko team.

After gaining experience in the UK, Rob says he loves being able to put his knowledge of boot fitting to good use.

“Often what seems to be a complex problem can actually have a simple and effective solution.”

And when he’s not finding a solution for someone’s boot issues, or studying for an Economics exam, Rob likes to cycle, play guitar and discuss his thoughts on philosophy, politics and music.


Sam Pringle
Bootfitter (Summit)

Sam joins our Niseko Summit team this season after boot fitting in Melbourne for the past 5 years. With a degree in Industrial Design, Sam is able to utilise his product engineering skills when customising ski boots for his clients.  “I love to produce custom finished products that have the ability for further customisation and manipulation. I enjoy being able to create new and interesting ways to solve difficult problems."

Sam is a comic and movie fanatic and in his spare time loves to 3D print props and other cool new things. 

In his final year of uni, Sam completed a thesis on the relations of ACL injuries in alpine touring, so if anyone has any questions on boot/binding safety/performance combinations, he’s your go-to guy!


Ollie Tate
Podiatist, Bootfitter (Niseko)

Hailing from Victoria, Ollie has come onboard in 2018 to experience his first Japanese ski season in Niseko.  

Ollie has been practicing as a Podiatrist for the past four years, covering both general and sports podiatry. He has also worked at a technical footwear store in Melbourne. 

As a podiatrist, Ollie enjoys helping people.  “By providing time, empathy and expertise you can assist your patients in rehabilitation or to enhance their performance.  I feel I can apply the same philosophy to boot fitting to give my clients a great outcome.” 

Ollie loves exploring the Australian ski scene in a converted campervan with his mates and hopes to embark on some coastal trips next year as well. 

When Ollie isn’t playing or watching football, you’ll probably find him relaxing over a cafe breakfast.


Alysha Ferwerda
Podiatrist, Bootfitter (Niseko)

Alysha joins our Niseko team this year from her hometown of Melbourne. 

As an experienced Podiatrist, Alysha has worked in a variety of settings including private, community health and in specialist shoe fitting.

In her job, Alysha is passionate about helping people, troubleshooting and problem solving. “I love seeing progress in my patient’s foot health and injuries or turning something that has been troublesome/stressful into a positive experience for the client."

Outside of work, she is passionate about food and says she loves cooking it, eating it and sharing it!

For the past 12 months, Alysha has also been busy caring for and training her beloved Black Labrador Kevin, who is an Australian Border Control foster dog.

And on the top of her bucket list is to experience a White Christmas, which she’ll get to tick off this year with her first season in Japan. 


Florian Gessay
Bootfitter (Niseko)

Florian was born and raised in the French Alps and for the past seven years has been boot fitting in France and New Zealand in Megeve ,Val Thorens and Queenstown.

Prior to bootfitting, Florian spent five years as a marketing manager for ski brand Rossignol. 

Florian loves to be able to help people enjoy their holidays by sharing his passion for skiing and providing the best gear for them. 

In the off season, he loves to escape to the mountains or an island and enjoy the simple things in life. 

His motto is “there are no friends on a powder day, KUFO”.


Chris Wadsworth
Bootfitter, Ski Instructor (Niseko)

Raised in Glasgow, Chris has been working in the ski industry for the past 8 years doing everything from fitting boots, building indoor terrain parks, coaching high end park skiers and teaching beginners.

When he’s not on the slopes skiing, working on his skis or watching skiing, Chris enjoys spending time editing ski videos he’s made from his own footage. 

As a dual citizen of the UK and US, Chris often travels to the States to visit family and friends, ski (of course!) and watch his favourite American Football team.  

On the top of Chris’ bucket list has always been to experience Japanese powder. And now that’s he’s in Niseko for his first season, he says he wants to “get out and send some big steezy cork 7s into some nipple deep pow off a natural jump.”


Mike Ferrar
Bootfitter (Niseko)

Sydney-born Mike has been a boot fitter for 5 years, worked in the Australian ski industry for 11 years and has been skiing for as long as he can remember. He now calls Jindabyne in NSW home. 

“I love being able to help people experience the snow and enjoy skiing as much as I do, and seeing their faces when boots are actually comfortable!”

Mike enjoys writing, reading, watching TV and movies and spending time with his mates. 

And when asked what’s on top of his bucket list? “To design a better bucket”. 


 L - R: Hakuba team: Josh Williams, Alex Oldacre, Sklyar Waggoner, Doug Stoddart

L - R: Hakuba team: Josh Williams, Alex Oldacre, Sklyar Waggoner, Doug Stoddart

Josh Williams, Hakuba Manager, Master Bootfitter

Josh was born and raised in the beautiful ski town of Telluride,Colorado and still proudly calls it home. He has lived and breathed skiing all his life and has worked 26 winter seasons in the USA, New Zealand and Japan. Josh is returning to Japan again this season to manage our Hakuba store. 

In between all that bootfitting, Josh has managed to rack up a wonderful assortment of job titles: Guide, Professional freelance recreationalist, Stunt Man, President of the Telluride Air-force, Model, Taco Vender, Open Space Ranger and Carpenter.

On the job, Josh loves creating solutions to a good challenge!

“When working with people, no two are alike. Every new client gives me a new challenge.  The fruits of my efforts are made all the more sweet by the smiles and satisfaction of my clients.” 

When Josh isn’t working, he’ll be sure to be out gallivanting in the wilderness, having fun doing one of his umpteen recreational activities, or staring down a mountain lion (that’s a whole other story)!

Douglas Stoddart
Bootfitter (Hakuba)

Standing at over two metres tall, Scottish born Doug is a keen athlete and played American Football at University. However, after a serious knee injury, his life changed direction and Doug found himself following a new career in boot fitting. Now with 13 winter seasons in Switzerland and New Zealand under his belt, Doug says he has never looked back.

“So many different factors come in to the perfect fitting boot, and working out the different pieces of the puzzle is a challenge I relish.” 

You can be sure that if there’s snow Doug will be skiing, searching out powder in bounds or slapping on the skins to look further afield. Otherwise he’ll be riding his bike, exploring the outdoors, or catching up on the weekends sport with a beer or two!

Skylar Waggoner
Bootfitter (Hakuba)

Skylar was born in Washington, but has been travelling the world for many years and has worked for seven seasons in Vail/Beaver Creek, Jackson Hole, Mt. Buller (AUS), Missoula Montana, Seattle, and Queenstown NZ.

Prior to chasing powder, Skylar was an engineer, working mostly with robotics.

“Professionally I love approaching bootfitting from an engineering perspective and being able to not only execute all the established methods for fixing fit issues, but finding new ways to solve these problems. Eventually, I’d like to be involved with design work within the ski industry.”

Besides skiing,  Skylar loves music, traveling, playing and watching soccer, craft beer, and making action sports film edits. 

His motto: No Expectations, Total Preparation.





                        Niseko: +81 136-55-5695                      Hakuba:  +81 808-629-2589